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Crew control

The department that manages crew on the day of operation — calling out standbys, reassigning trips and keeping every flight legally crewed.

Roles & ranksAlso known as:crewingcrew schedulingcrew trackingoperations controlOCC

Definition

Crew control (crewing, crew scheduling or crew tracking, depending on the airline) is the operations desk that keeps every flight legally crewed once the roster has been published. They call out standby crew for sickness and delays, rebuild trips after disruption, check every change against flight time limitation rules and record the actual hours each crew member flies. They sit within the airline's operations control centre and work around the clock.

What it means for you

Crewing is the number you must answer on standby, the people who can legally move your report time within your airline's notice rules, and the desk that decides whether a delayed trip is rebuilt or you are taken off it. Keeping your contact details current and knowing your own FDP limits are how you argue with them from a position of strength when a reassignment looks illegal.

In practice

At 04:50 on a home standby a Ryanair crew member gets the call from crewing to report for a 07:00 Stansted departure after a colleague has called in sick; the clock on their FDP starts at report, not at the phone call.

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