QR business class course, what it covers and how to pass
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#1 Got the business class course date. What does it cover and what fails people?
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#2 Wine service and wine knowledge, the Qsuite service flow, dine on demand, the galley setup, and a practical assessment with role play. People fail on wine knowledge and on the service sequence under time pressure. Study the wine list properly and practise the sequence in your head until it is automatic. It is a step up in pay and in enjoyment.
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#3 The Qsuite flow with the doors closed is the tricky part. You cannot see who needs what. Practise the check pattern.
