The exact interview questions I was asked, everyone add yours
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#1 Qatar final interview, Karachi. Questions in the order they came:
1. Tell me about yourself.
2. Why Qatar Airways?
3. A time you dealt with an angry customer.
4. A time you worked in a team with a difficult person.
5. What would you do if a passenger is smoking in the toilet?
6. How do you feel about living in Doha?
7. Any questions for us?Add yours with the airline so people can prepare.
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#2 Emirates Bristol: tell me about yourself, why Emirates, a time you went beyond for a customer, a time you made a mistake, what would you do if a colleague is being unsafe, why should we hire you.
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#3 Delta: tell me about a time you had to adapt quickly, a time you disagreed with a manager, why Delta, describe your customer service philosophy. Very behavioural.
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#4 American: almost identical to Delta plus 'how would you handle a passenger who refuses to comply with a crew instruction'.
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#5 BA: a time you handled a complaint, what does great service mean to you, how do you manage stress, availability and flexibility questions, and the role play separately.
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#6 Ryanair: why Ryanair, are you happy to sell, are you happy to relocate, a time you handled pressure. Ten minutes. Done.
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#7 SIA: a lot about family support, living in Singapore, how you handle criticism, your grooming routine, and hobbies. Less scenario, more about you as a person.
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#8 Korean Air: why Korea, how you handle a passenger who does not speak your language, teamwork, and a question about your health and fitness routine.
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#9 Etihad: why Etihad rather than the other two, a medical scenario on board, how you handle a colleague who is rude, living in Abu Dhabi.
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#10 Aer Lingus: why us, a difficult customer, flexibility, and 'what do you know about our transatlantic operation'.
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#11 Air France, in French: motivation, a conflict at work, availability, and a question about the group exercise you just did, what you would have done differently.
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#12 Wizz: why Wizz, relocation, a complaint story, and 'sell me this pen' style question.
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#13 This is now the best interview prep page on the internet and it cost nothing. Update: got the Qatar call, day 44.